We maintain rigorous adherence to intellectual property protections encompassing copyrights, trademarks, patents, industrial designs, and trade secrets. While exercising due diligence in verifying the legal compliance of all merchandise and visual representations displayed on our platform, we acknowledge the inherent challenges in comprehensively monitoring extensive product inventories.
Rightsholders or their authorized agents alleging infringement must submit a formal written notice containing the following elements to [email protected]:
- Prima facie evidence establishing claimant's rights ownership or legal representation authority
- Particularized identification of the disputed material, including specific URL locations
- Valid contact particulars (physical address, telephone number, and electronic mail)
- A sworn declaration stating:
a) Good faith belief of unauthorized use
b) Accuracy of provided information under penalty of perjury - Official registry details for claimed IP rights (e.g., "XYZ Copyright Registration #______" or "ABC Trademark Reg. 123456, dated 01/01/2004")
- For trademark matters: Registration certificate, original publication reference, infringing material URLs, and authorization documentation
This designated email channel exclusively processes copyright/trademark claims. All other inquiries shall be directed to standard customer service portals. We shall expeditiously implement corrective measures upon validation of claims, reserving the right to seek indemnification for fraudulent or negligent notices pursuant to 17 U.S.C. §512(f).
